Brilliance.com Review

The Brand

Founded over 25 years ago, Brilliance.com is one of the largest online engagement ring retailers and a leading retailer of diamonds, engagement rings, and fine jewelry.

Brilliance.com claim that the benefits of buying from them include:

• Lowest prices
• Easy returns
• Free shipping
• Lifetime warranty
• Flexible Financing
• Secure Shopping
• Easy-to-navigate website

The Website

Brilliance.com offers a great user experience, with a straight forward, easy to navigate landing page. The website allows customers to explore the brand’s collection by the type of jewelry they want to buy, the style or stone of the jewelry, or by using educational guides to direct them towards the right ring or diamond.

The site also features a comprehensive Education facility, which offers users a wide range of easy-to-digest information covering topics such as Diamond Shape, Cut, Color, Clarity, and Carat, as well as a guide to Setting Types and a Metal Education Guide.

The Imagery

When it comes to the loose diamonds on the site, although each one comes with a GIA certificate, they do not include images. There’s also no light reflector images (ASET/ideal-scope) to show how the stone reflects the light from within its facets. This is a crucial point because buying a diamond with nothing more than a GIA report is almost like buying blind. I highlight the importance of diamond imaging in more detail in this article.

The Designs

The site offers a wide range of designs, including Solitaire rings, Side Stone rings, Halo rings, Three stone rings, Antique rings, and Gemstone rings. There’s also a collection of Pre-set and Moissanite engagement rings.

Whether you’re looking for a simple, understated ring to a magnificent, glistening piece, Brilliance.com offers a whole host of beautifully crafted designs.

Custom Engagement Rings

The website also allows customers to create their own Custom Engagement Ring. Simply submit drawings or pictures of what you’re looking for, provide information in terms of your preferred metal, center stone shape, and preferred price range, as well as any additional notes about the design or the ring. Some of the diamonds feature stock images and sample diamond videos – again this has no reflection on the quality of the actual diamond you are buying.

One of the brand’s representatives will then contact you to narrow down the design options, before sending you an image of what the ring will look like. (You will need to pay a deposit before they send you the renderings).

According to the site, this custom ring service will allow you to create your own version of designer rings at a fraction of the price.

The Quality

Brilliance.com prides itself on ensuring that every diamond they set and every ring they cast is crafted using the highest quality standards by their expert team of expert gemologists, design specialists, and jewelry artisans. In line with their claim that their jewelry is designed to last a lifetime, Brilliance.com offers a lifetime warranty on all of its products.

However, it should be noted that, if you explore reviews of the brand, they tend to be incredibly mixed, particularly when it comes to the quality of the products.

Returns and Refunds

The site offers a 30-day refund policy as well as a trade in policy, reducing 15% of the original payment.

The Bottom Line

Brilliance.com is an incredibly user-friendly site, with a decent variety of diamonds and engagement rings spanning all budgets. However, it has to be said that the brand falls down when it comes to quality, in comparison to other jewelers.